uxstudio

The concepts for this post were taken from an interview given by Erica Payne on KPFA radio. Payne holds an MBA from Wharton School of Business and is founder and principal of the Tesseract Group–a boutique consulting firm that specializes in strategy and communications for foundations, philanthropists and organizations engaged in the public policy arena.

Payne’s interview focused on the US presidential elections of 2008. She described politics as essentially a supply chain problem. Payne went on to describe how we ought to conceptualize political change through the metaphor of the skipper, the boat, and the river. Her message has a direct application to User Experience teams.

Continue reading The Skipper, The Boat & The River…